M3 Auto Shipper - Frequently Asked Questions

That is a good question. An auto shipper is an actual trucking company. They own their own trucks and their fleet goes to pick up different cars. An auto broker is a company that hires these trucks for you. When you call an auto shipping broker, they get all the details together for your transport. They contact different trucking companies, arrange for pickup and delivery, and make sure that the trucking companies they use are good, reliable companies. Brokers are much safer than trucking companies when arranging your auto transport because they make sure your car stays in one piece.

That's a possibility. The earlier you arrange your transport, the more time we have to find you a truck and get you a better price. While a lower price may not be a "discount," per se, it's a lot better than paying more for expedited service, or getting things done at the last minute. Generally, we recommend calling 1-2 weeks before you need your car shipped. That way, we have the time we need to set everything up for you, and you won't be left in an empty house waiting for a truck that has yet to show.

We have a long history of good customer service. Just look on review sites! We make sure that you are well taken care of, because we truly care about our customers. I know this sounds campy, but it's true. We make sure that the trucking companies we use are also licensed, bonded and insured, and we make sure that their history matches ours. We use only the best, because your car is important to you, and your future business is important to us.

Other transport companies treat their customers like money bags. That's not what this is about with us, because we believe in customer service. If something is taking longer than expected, we'll tell you. If we're having trouble finding a truck for you, we'll let you know, and our promise is that we'll take care of any problems you have quickly and promptly.

Yes. The wrong way is using a company that has a bad reputation, or who doesn't pay their trucks, or who is just a bad company overall. The good way is using a company that is fully licensed, bonded and insured, has good standing with the Better Business Bureau, and who knows their way around the auto shipping industry. Older companies (like us) have been here a long time, so we know a lot of people who can get your car moved cheaply and efficiently.

It's good indefinitely. Don't forget, however, that it's just a quote, more of a ballpark estimate than your actual cost. Don't worry, though! Your actual cost will be very close, if not lower! When we quote a vehicle for auto transport, we look at the route and what we think your vehicle will ship for in terms of cost. Some auto shipper companies will quote too low in order to attract your business, but then your car is stuck sitting there because there are no trucking companies that will pick it up. Others still will quote high to get your car moved, but you won't want to ship with them because the price is too high.

We, however, are more experienced than those other guys. We know just how much it takes to move a car. So when we quote you a price, chances are that's the price it's going to be, if not a little lower.

You sure can. When you fill out our form or call for a quote, you will be in contact with an auto shipper associate from the get go. Your associate will handle any and all questions you have in a polite, friendly way, so don't be afraid to ask questions if you have them. Then, if you decide to book with us, that same auto shipping associate will handle your entire transport from start to finish, and everything in between. So don't be afraid to call us with any questions you may have, because our experienced staff can answer all of them for you!